Telemach eSIM and SIM Cards: Detailed Guides for Tourists

Telemach provides excellent 4G/5G coverage as Croatia’s second-largest operator. Both physical SIMs and eSIMs allow tourists to stay connected. This guide covers everything you need to know about Telemach eSIM and SIM options to enhance your Croatia experience.

1. Quick Facts about Telemach

Telemach Croatia is a leading provider of telecommunications and media services in Croatia. It offers a wide range of services, including:

• Telemach is the 2nd largest mobile network in Croatia with a 30% market share
• Parent company: United Group  
• Started as Tele2 in 2005. Joined United Group, a leading regional provider, in 2020. Rebranded as Telemach Croatia in 2021.
• Services: mobile services, fixed internet, TV services
• Network: State-of-the-art optical network
• Prepaid SIM cards and eSIM available for tourists
• Affordable data packages, EU roaming, great network quality

2. Why Telemach When You’re Exploring Croatia – Coverage and Speed

Whether you’re traveling along Croatia’s scenic coastline or venturing inland to explore medieval towns, having a reliable mobile connection can be important when exploring this beautiful country.

2.1. Telemach Coverage in Croatia 

Telemach’s network performance in Croatia, according to the April 2024 OpenSignal report, shows they provide reliable overall coverage:

• Coverage Experience: Telemach scored 6.3 out of 10, a “Good” rating but noticeably lower than A1 and HT. This suggests users may encounter more coverage gaps or weaker signal strength compared to other networks.
• 5G Coverage Experience: Telemach secured the top spot with a score of 2.5 out of 10, far surpassing its competitors
• Availability: Telemach achieved 99%, an “Excellent” rating for overall network availability. This suggests users can generally connect to a mobile network reliably.
• 5G Availability: With a 5G availability score of 26.5%, Telemach claimed the top spot among carriers.

2.2. Telemach Speed 

Based on the OpenSignal report for Croatia’s mobile network experience in April 2024. Telemach demonstrates strong overall download and upload speeds:

• Download Speed Experience: Telemach achieved a score of 74.7 Mbps, placing it in second place behind HT.
• Upload Speed Experience: Telemach scored 19.1 Mbps for upload speeds, positioning it in first place.
• 5G Download Speed: Telemach’s 5G download speed was reported to be in second place at 191.9 Mbps.
• 5G Upload Speed: For 5G upload speeds, Telemach registered 32.1 Mbps, placing it in second place behind HT.

In summary, Telemach provides fast and reliable internet speeds, both in general and specifically for 5G connections. While they might be slightly behind HT in some areas, their overall speed performance is excellent.

3. Telemach Connectivity Options for Travelers to Croatia

Croatia has Telemach, a SIM card as well as an eSIM. Here are the main connectivity options you can choose from:

All options provide excellent Telemach service in Croatia. The prepaid SIM requires changing your physical SIM which may be inconvenient. The eSIM is easier to activate and manage through an app, while keeping your primary SIM intact.

Next, let’s look at the best SIM card and eSIM plans offered by Telemach for tourists coming to Croatia.

4. Best Telemach SIM Cards Croatia for Tourists & Cost

Here is a table of the two tourist packages offered by Telemach Croatia:

If you need a lot of data, the NET2GO for tourists package is the better option. It offers unlimited data for 10 days for a relatively low price. If you need less data or want to save some money, the SIM2GO for tourists package is a good option.

5. Does Telemach Support eSIM in Croatia?

Yes, Telemach launched eSIM support in 2020. Telemach offers NET2GO eSIM specialized for tourists on Croatia trip:

Telemach eSIM service works on the latest iPhone and Android phones like the Samsung S22 series. You can download the eSIM profile while keeping your home SIM intact.

6. Where can You Buy Telemach SIM card Croatia and eSIM?

Here are some of the ways you can purchase a Telemach SIM card or eSIM in Croatia:

6.1. Where to Buy Telemach SIM Card in Croatia?

Telemach SIM card for tourists can be purchased at a variety of locations throughout Croatia, including:

• Telemach shops: Telemach official shops include a variety of items such as SIM cards, and mobile phones, as well as different plans for the Internet. Click here to find a store near you.
• Newsstands: These are shops selling newspapers, magazines, and other periodicals. Most of time they also sell SIM cards and other mobile phone accessories.
• Grocery stores: Croatian large grocery stores have a section selling mobile phones and SIM cards.
• Post offices: Likewise, mobile phones and their accessories can be bought at Croatian post offices.
• Gas stations: In addition, Croatian gas stations also provide SIM cards and other related accessories of mobile phones.

6.2. Where to Buy Telemach eSIM Croatia?

You can purchase Telemach eSIM online through:

• Telemach Croatia eSIMs can be purchased directly from the Telemach Croatia website.
• Online eSIM provider such as croatiaesim.com which offers a convenient platform for Croatia eSIM with tailored plans and pre-trip activation.

Get connected instantly upon arrival with a Telemach eSIM from croatiaesim.com. Skip the lines and enjoy seamless setup with their easy-to-use platform. Compare plans, purchase, and activate your eSIM before you even land, ensuring uninterrupted connectivity throughout your trip. Visit croatiaesim.com today and start your Croatian journey connected!

7. How to Activate Telemach SIM/eSIM in Croatia?

Activating your Telemach SIM or eSIM is very easy and quick:

7.1. How to Use a Telemach SIM Card in Croatia?

You only need to follow these simple steps and everything will be ready:

5. Insert the SIM card: Locate the SIM card slot on your device
6. Power on your device: Turn on your device and wait for it to recognize the SIM card
7. Activate the SIM card: In most cases, the SIM card will be pre-activated
8. Set up APN settings if you can not use the eSIM.
9. Check your services.

7.2. How to Activate Telemach eSIM Croatia?

Getting started with an Telemach eSIM is quite easy as follows:

1. Install the eSIM
2. Activate the eSIM
3. Set up the eSIM
4. Start using the eSIM: Once the eSIM is activated and set up, you can start using its services.

With physical SIM, activation is automatic as soon as you insert the SIM and select the Telemach network. For eSIM, scan the QR code to download and install the eSIM profile.

8. Croatia Telemach Call & SMS Rates

Here are the current prepaid call and text rates on Telemach:

Please note that these rates are for standard calls and SMS messages. More premium services, for instance, international calls and roaming might incur extra costs.

9. Useful USSD Codes for Telemach SIM/eSIM

You can check your balance: 

• by sending an SMS with the keyword BALANCE to 13880 
• by dialing *150# 
• by downloading Telemach App. 

You can check remaining data, plan details and credit balance easily via USSD codes.

10. How to Top-up Telemach SIM/eSIM

You can recharge or top-up your Telemach eSIM or SIM Card through multiple convenient ways:

• Telemach App – Instant top-up with international card
• Website – Recharge online using credit/debit card
• Vouchers – Enter top-up PIN at telemach.hr/voucher
• Stores – Pay cash or card at a Telemach store

Minimum top-up amount is 25 HRK. Instant top-ups are available through app or online payments. Vouchers take upto 24 hours to reflect on your SIM.

If you run out of data or credit, simply purchase a top-up through the app or website to continue enjoying Telemach service.

12. FAQs about Telemach in Croatia

Here are some frequently asked questions about using Telemach SIM card and eSIM for travel in Croatia:

13. Final Words

This guide provides steps to connect to Telemach Croatia during your visit. They offer prepaid SIM cards and eSIM with great coverage. Purchase a Tourist SIM or download an eSIM before arrival to power your connectivity. Enjoy Croatia’s beaches, islands, culture and cuisine with reliable mobile access!